Refund Policy


We do not offer refunds unless we completely fail to deliver the order. If we are not able to deliver your order within 14 days after payment, you are entitled for a refund. MIXX does not offer refunds for any other reason.

Refund requirements

The following criteria must be met to qualify for a refund:

  • Customer’s account must be in good standing
  • Service must not be delivered
  • Service malfunctions or doesn’t work as described

If the conditions listed above are not met, we reserve the right not to issue a refund.

Contacting us

If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the contact form.